If you would like to search for Maruti Suzuki Genuine Parts on the website and view their details, a user account is not required. However, if you wish to place an enquiry on the MSGP website, then it is necessary to first register yourself with your mobile number via an OTP, and then you will be able to purchase genuine parts on the MSGP website.

SEARCH -> ADD TO CART -> SELECT ENQUIRY TYPE -> ENTER YOUR DETAILS -> SUBMIT

SEARCH: To place an enquiry, search for and select the desired Maruti Suzuki genuine part you are looking for.

The following search options are available:

1. By Vehicle Identification Number (VIN) or Registration number
2. By Car- Select the Model name, Make year and Variant from the drop-down list.
3. You can type the name of the part in the Search bar to find the desired part.
4. You can also search the parts via the Categories tab.
5. By Part number

ADD TO CART: Select the desired part, view its details and then ‘Add to Cart’.

SELECT ENQUIRY TYPE: During checkout, you can choose from the following two types of Enquiries:

1. Purchase & Installation Enquiry - For purchase of Maruti Suzuki genuine parts and getting them installed at your preferred Dealer Workshop (Extra service charges apply).

   Or

2. Purchase Enquiry - For purchase of Maruti Suzuki genuine parts from Distributor Outlets without the option of the fitment of the parts.

ENTER YOUR DETAILS

To check your existing Enquiry details/status, follow the steps below:

1. Click on the profile icon in the top right-hand corner of the page.
2. Select the ‘Product Enquiries’ tab from the drop-down list.
3. The resulting page will show all the enquiries submitted by you.

Yes, all the enquiries placed on the MSGP website can be modified at the point of sale only.

To modify ‘Purchase & Installation Enquiry’, you will have to inform the Dealer representative at the Dealer workshop chosen by you.

To modify ‘Purchase Enquiry’, you will have to contact the Distributor representative over a phone call or at the time of collecting the order from the Distributor Outlet for making any changes to the enquiry.

If you are looking for a Maruti Suzuki genuine part and it is not in stock, you will get a response indicating likely delivery timelines from the preferred Dealer/Distributor outlet.

‘Purchase & Installation Enquiry’ should be placed when you want to purchase a Maruti Suzuki spare part and get it installed in your vehicle at one of Maruti Suzuki’s authorized Dealer Workshops. These Enquiries are fulfilled by the Dealer chosen by the customer.

‘Purchase Enquiry’ should be placed for the purchase of Maruti Suzuki spare parts without the option of fitment of the parts. These Enquiries are fulfilled by the Distributor Outlet chosen by the customer.

If a part is not listed on the website, you can raise a query through the contact form that appears during zero results.

Or you can simply go on https://www.marutisuzuki.com/genuine-parts/query/abc and raise your enquiry.

Yes, any kind of enquiry placed on the Maruti Suzuki Genuine Parts website can be cancelled by contacting the preferred outlet.

At MSGP, we ensure that customer requirements are promptly fulfilled. In case of any issues, please get in touch with the preferred outlet.

In case of any further delays, please visit the ‘Write To Us’ section on the Customer Care page on our website and submit the details. You can access the Customer Care page by clicking on the profile icon at the top right-hand corner of page.

MSGP stands short for Maruti Suzuki Genuine Parts.

Maruti Suzuki Genuine Parts (MSGP), Suzuki Genuine Parts (SGP) and Ecstar brand products are sold in the Parts category.

All the spare parts sold via Maruti Suzuki authorized Dealer Workshops and Distributor Outlets are genuine parts.

However, if you still wish to verify the genuineness of the parts, you can refer to the MRP label which has a QR code on it. This QR code can be scanned using the Scan and Assure Mobile App for verification.

Download the Scan & Assure Mobile App from App Store - https://apps.apple.com/in/app/maruti-suzuki-scan-assure/id1290796345 or Play Store - https://play.google.com/store/apps/details?id=com.msgp

You can raise a query/complaint through the ‘Write to Us’ Section on the MSGP website.

By clicking on the profile icon at the top right corner of the page, a drop-down list will be shown. Select the ‘Customer Care’ tab from this list which will direct you to the ‘Write to Us’ page.

Maruti Suzuki Genuine Parts installed under the ‘Purchase & Installation Enquiry’ do not require returns as these parts are installed/fitted in the workshop under technician supervision.

Furthermore, Maruti Suzuki Genuine Parts bought under ‘Purchase Enquiry’ will have to be returned to the same Distributor Outlet from where they were purchased.

Installation services will be offered on all Maruti Suzuki Genuine Parts listed on the website that are bought under ‘Purchase & Installation Enquiry’. The installation will be done by trained personnel at the Dealer Workshops who will follow standard Maruti Suzuki Service. Extra charges for the installation will be applicable and the same will be communicated to the customer by the Dealer representative.

Yes, your order can be picked up by someone else on your behalf. The person coming for the pickup should have the Enquiry details.